The Center for Professional Counseling is committed to ensuring that our services, programs, and digital content are accessible to everyone, including individuals with disabilities. We strive to provide an inclusive and respectful environment where all clients, visitors, staff, and stakeholders can fully participate and benefit from our offerings.
1. Our Commitment
We aim to:
Ensure equal access to all services, both in-person and online
Remove barriers to participation wherever possible
Comply with applicable accessibility laws and standards, including the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG)
Continuously improve accessibility through feedback and staff training
2. Physical Accessibility
Our physical location(s) are designed to be accessible and may include:
Step-free entrances or ramps
Accessible restrooms
Adequate space for mobility aids
Clear signage and pathways
If specific accommodations are required for in-person visits, we encourage individuals to contact us in advance to ensure needs can be met.
3. Digital Accessibility
We are working to ensure our website and online content are:
Navigable by screen readers
Compatible with assistive technologies
Designed with clear contrast, readable fonts, and logical navigation
Free from unnecessary visual or motion-based content that could create barriers
We follow WCAG 2.1 guidelines to the best of our ability and are committed to continuous improvements.
4. Communication Support
We offer alternative communication formats upon request, which may include:
Printed materials in large print
Verbal or written explanations of content
Captions or transcripts for audio/video content
Support for individuals with hearing, visual, or cognitive impairments
5. Feedback and Concerns
We welcome feedback on the accessibility of our services. If you encounter a barrier or have suggestions for improvement, please let us know. We will respond promptly and work to resolve any issues.
Feedback can be submitted via our website or through our general inquiry form.
6. Ongoing Commitment
We regularly review and update our policies, practices, and training to ensure they reflect best practices in accessibility and inclusion. Staff are trained to provide respectful, responsive assistance to anyone requiring accommodations.
7. Policy Review
This Accessibility Policy is reviewed annually or as needed to incorporate new standards, feedback, or changes to our services.